Frequently asked questions
Getting started
What do I need to use STAMP?
Managers use a web browser. Employees can use a shared device with a PIN, their own phone or manual time entry. See how it works for the clock-in options.
Do you supply the clock-in device?
No. STAMP is software, so you bring the devices. That can be a phone or tablet you already own, your team's own phones, or an inexpensive second-hand device left at the door. It needs iOS 15.1 or Android 7.0 or newer. See what you need.
Can I use my existing pay frequency?
Yes. Set your pay-period dates and frequency to match your payroll, whether you pay weekly, fortnightly or monthly.
Do I need to change payroll providers?
No. Download approved hours as a CSV file and use it with your payroll. Connections with payroll providers are in progress, so tell us which one you use. Your payroll system handles pay calculations and payments.
What does STAMP record?
STAMP records worked hours, breaks, and clock-in verification. Your payroll system handles pay calculations.
Employee access and checks
Are photos and GPS required?
No. Employers choose whether to enable these checks. On a shared device, employees enter their PIN before any photo check. A photo is not used to sign them in.
Can I hide timesheets from employees?
Yes. You can turn employee timesheet access off. If you enable it, access to previous pay periods has a separate setting.
Can employees change their own entries?
You choose whether employees can add, edit or delete their own entries. Managers can review changes in the edit history.
Trial, billing and records
How long is the free trial?
You can start immediately, without a card. Access is free until your next pay period starts, then for that period up to a maximum of 14 days. For monthly payroll, this covers the first 14 days of the next period.
How does the NZ$2 work?
NZ$2 + GST (NZ$2.30 including GST) per employee who records time that month. Each invoice shows the GST. Admin access is free; admins only count if they also record their own work time. Billed at the end of each month, with your first paid month adjusted for the days remaining. No minimum number of employees or annual contract.
How can I pay?
By card. Each month's invoice is charged automatically to the card you save. We don't take bank transfers at the moment.
Can I export my records?
Yes. You can download your timesheet records as CSV for your own records or reporting.
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